Customer and retail media

Harness AI to transform customer relationships into a revenue engine. Unlock the full value of your customer relationships by understanding shopping behaviour, delivering personalised experiences, optimising digital operations and creating new revenue streams with AI-driven insights that transform how you engage and monetise your customer base.
Media revenue
growth
Basket size

increases
Conversion rate
improvements
Fulfilment cost
reduction

Our solutions

Transform every transaction into strategic advantage. Q.Checkout turns your existing transaction data into customer intelligence that reveals growth opportunities competitors miss, driving measurable improvements in ranging, pricing, and promotional performance.

Key benefits:

  • Drive profitable growth by identifying your highest-value customer segments
  • Discover hidden basket patterns that unlock cross-selling opportunities
  • Understand customer movement patterns that drive sales growth
  • Make category decisions based on insights competitors don’t have
  • Deploy quickly with immediate ROI and self-funding business case

...and more across customer insights, loyalty and personalisation, e-Com operations and retail media.

Intelligent personalisation drives 3.5x growth in attributable sales

Challenge

Major retailer needed sophisticated personalisation capabilities to optimise engagement and retention while reducing manual campaign overhead.

Solution

Quantium built market-leading personalisation combining automated product selection, intelligent marketing automation, and recommendation engines. The solution balances customer growth with engagement optimisation through advanced recency, frequency, and resting rules.

Impact
  • 3.5x growth in attributable sales
  • 3x operational efficiency
  • 43% uplift in Search ROAS
  • 26% boost in engagement

Quantium and Endeavour Group to launch customer intelligence engine for Drinks industry


For the first time, Endeavour Group trade partners can see how their whole market is performing, not just their own sales, in one platform powered by Quantium.

Promotional planning is becoming more evidence led. It is a good time to be ahead of the curve


Retailers have a deep knowledge of past performance and are modelling future scenarios with sophisticated data, and suppliers who understand their own promotional performance just as clearly are in a stronger position at the table.

Quantium named the first Australia-founded Preferred partner in the Anthropic Claude Partner Network


Anthropic has named Quantium a launch Preferred partner in its Claude Partner Network Services Track, on the strength of a Claude practice Quantium has run in production for more than two years.

AI strategy without practical application will not move your P&L this year


Turning AI strategy into P&L results is what sets top FMCG leaders apart. Quantium’s Group Executive and Global Head of Retail and Consumer, Kylie Gleeson, covers where true ROI lives and why trust in the data is key. 

Ten observations on creating value with AI


Frontier models are becoming table stakes. The durable advantage lies in the context you feed them and the capability and discipline to deploy them. Ten observations, drawn from our recent discussions with the world’s leading AI companies in the US, and our own lived experience using AI to transform how Quantium and our clients work.