AI strategy shifts from models to deployments The latest research from Menlo Ventures confirms what we’re seeing firsthand with clients: companies have moved well beyond testing AI – they’re now using it to run their key business operations. Spending on AI services has more than doubled to US$8.4 billion in just six months, with three-quarters of companies now deploying AI systems that directly serve their customers and operations.
Why AI agents will reshape work, and the 5 human skills that matter most The organisations seeing lasting impact with AI aren’t just deploying the technology – they’re building the human capabilities that create new value.