The organisations seeing lasting impact with AI are not the ones who made perfect technology bets. They are the ones who built in a way that lets them adapt. Here, we share where to focus investment and how to build for flexibility.
The organisations seeing lasting impact with AI aren't just deploying the technology - they're building the human capabilities that create new value.
The latest research from Menlo Ventures confirms what we're seeing firsthand with clients: companies have moved well beyond testing AI – they're now using it to run their key business operations. Spending on AI services has more than doubled to US$8.4 billion in just six months, with three-quarters of companies now deploying AI systems that directly serve their customers and operations.
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