What is Q.Quail?
Q.Quail streamlines how healthcare providers manage, analyse and act on patient feedback and safety incidents. By combining healthcare expertise with advanced analytics, it delivers actionable insights that drive measurable improvements in patient care and safety outcomes. Choose between our complete end-to-end solution or a modular approach that enhances your current system with powerful AI capabilities through these modules:
- Q.Capture: Transform your patient feedback collection with intelligent form design and AI assisted categorisation. Part of our end-to-end solution
- Q.Resolve: Streamline case management with automated workflows, smart escalations and AI-driven action planning, available within our complete solution
- Q.Respond: Generate personalised responses for complaints, incidents and other communications using advanced AI. Works seamlessly with existing systems or as part of our complete solution
- Q.Action: Extract powerful insights from your patient experience and quality data using AI-driven analysis. Compatible with your existing systems or as part of our complete solution
Key benefits
- More time for care delivery:
- Transform thousands of documents into insights in seconds
- Free your healthcare teams to focus on what they do best
- Automate feedback processing across all sources
- Deeper understanding of care needs:
- Uncover hidden patterns in feedback automatically
- Identify 3x more insights per piece of feedback
- Enable targeted improvements that enhance care quality
- Effortless compliance:
- Stay ahead of regulatory requirements confidently
- Support National Safety and Quality Standards reporting
- Maintain complete audit trails effortlessly
- Proactive quality management:
- Spot and address concerns before they escalate
- Track improvements in real-time
- Drive continuous quality enhancement
Q.Quail seamlessly integrates with your existing systems, delivering immediate insights while adapting to your future needs.
Download the Q.Quail brochure